Never fails to amuse me… [Goodreads]

So, this happened… I mean, the new site design on Goodreads. So what if it’s clearly stated that it’s in beta version (meaning changes are still on progress and will be implemented) and suggestions are welcome on how to make it better? So what? I read everyone’s comments and I’m so freaking amused… You see, every single time there is a change on Goodreads it’s like some one left the door open to a madhouse and a legion of rabid dogs is let loose… The moans, the groans. The hate, lads, it is just pouring in…

Relax people… you’re being asked for suggestions, take note- the site is in beta version and rather than start a childish tantrum of how your life is now made so difficult, by a book site mind (?), because you don’t see a button there, is just… as I said, amusing.

So, I was scrolling through the comments and there are these poor Customer Care people who try to keep on top of things and stay polite, I do not envy them, for sure, and someone had said that they sent in their suggestions “yesterday” and nothing was taken into account. Then there’s the poor Customer service lady that has to remind the IT illiterate people that, hey- developing takes a bit of time. It’s really not just a case of writing simple html, as one does on WordPress, and hey presto! Don’t forget about all the scripts, patches, testing, etc etc etc… Developers are a bit like superhumans, because they need to think logically if and when the changes they make have an impact on another piece of code or string… The Goodreads database is humongous I presume, so try and sit down yourself for a full day and read code… It’ll make you go starry eyed after staring stuff that looks like flea shit. And try to find a flipping missing comma, semicolon or a < or a / in there.. go on! 😀

Anyway… I just wanted to really write how I find certain attacking comments absolutely juvenile… And, yes, people are allowed to voice their opinions, but when you can clearly see that the site is in beta and suggestions are welcome, then why can’t we voice our suggestions without making it sound as if Goodreads took away your whole month worth of food allowance and screwed your relative in the process? Sometimes the way you write a sentence makes a big difference to how other people perceive it… we are not face to face in a room where our body language and tone of voice can clearly state the status of our moods. Hence, writing something like, “I want to turn off the recommendations because they annoy me and you’re just making money for Amazon!!!” seems like double edged sword to me… first of all, we’re on a book site so recommendations are a logical capability to have, whether you buy it or not is your own business. Second of all- even if they are trying to make money, so what? Isn’t this what the whole world is about?

If we’re all so passionate about someone making money then how about we turn our attentions to the real financial system and pick out the faults in there? Aye, I’m going off topic… 🙂

Anyway… amused! 🙂

 

13 comments

  1. I haven’t noticed any changes, but I am not really a big Goodreads user. I will say this about Goodreads. They have been very receptive, polite, and prompt in all of my contacts with them. I am a digital dunce. Miss Plumtartt has to help me with all things computer oriented. I have contacted Goodreads to help me with simple things and they have always been patient and supportive. I was attacked by a troll, and they helped me with that.

    Liked by 2 people

    • I’m glsd you’ve had a good experience with the Goodreads support. I haven’t used it myself so wouldn’t know how to comment but I definitely felt sorry for them because of the comments that readers were submitting…

      Like

  2. I lolled, and yes, you are absolutely right! I let hubby read this line “Developers are a bit like superhumans” and, as a software developer himself, he wholeheartedly agrees on this :’). Good post!

    Liked by 2 people

  3. Last year I was having a problem with my reviews disappearing. It think it ended up being over 40. The tech support person who emailed me suggested while I was waiting for them to look into the problem (which they never did) to go to this group where both GR “experts” and members in general make suggestions to fix problems. Well it was laughable. There was a small group of crazies on there talking about GR glitches like they were world shaking! It looked to me like they hung out there waiting for the next problem to be posted so they could discuss their conspiracy like theories on why this was happening. I didn’t see a GR “expert” anywhere and supposed they had been chased away by these frenetics years ago. Ha ha. Imagine all the good that could be done if they put all that time and effort toward calling out real world problems. XD

    Liked by 1 person

    • Hahahaha… wow!
      But that’s what I say every time as well- if people were as bothered and passionate about the state our our countries as much as we are over Big Brother, Soccer, Harry Potter and Pokemon, wre’d be sorted, hey! XD

      Liked by 1 person

  4. I know this post is old and all, but I wanted to say that I totally agree with you! It is amusing how people think and act sometimes. If someone uses free site and complains about ads and recommendations “because they annoy me and the site is just making money for Amazon” and at the same time laments that customer service is too slow or something, then this person is just stupid. Like…where you think the money come for these people who work in the Goodreads customer service? Maybe from Amazon?!? Have you ever think about that? No, you only think about using something for free. :S 😀

    Greetings from Estonia! 🙂

    Liked by 1 person

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